Appointments

Urgent Appointments – Same Day

Please telephone 01922 632421

If you request a same day appointment please note that your call may be triaged by the GP or other professional (if all the emergency appointments have been taken) If you feel it is an emergency please inform the receptionist of your symptoms. The GP will call you back to discuss your problems. If an appointment is needed it will be given by the GP or other health professional. We have a number of urgent appointment slots available each day.

Routine Appointments

Routine appointments can be booked in advance by:

• Telephoning the surgery on 01922 632421
• Contact your GP using an online form
• Use the NHS App
• Use Patient Access

Please let us know if you cannot keep your appointment so that we can allocate it to another patient.

If you arrive more than 10 minutes late you may not be seen and may have to re-book your appointment

Please note that failure to attend your appointments on a regular basis may result in your name being removed from the practice list

Online Consultation Request

If you are 18 years and over:

You can also contact your GP or Practice Nurse using an online form. You can do this by completing an online consultation form on Accurx. Please note that a member of the team/GP will contact you within 2 working days. You can use this to request a fit note and for general enquiries. Please do not use this form on weekends or Bank Holidays

Cancelling or changing an appointment

If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:

• Use the NHS App to cancel or change an appointment
• Use Patient Access to cancel or change an appointment

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Home Visits

If you are too ill to attend the practice, please call us before 10.00am and request a home visit. You will need to inform the Receptionist of your symptoms so they can inform a GP.

Please always attend the surgery if possible

If you are experiencing left sided, sharp chest pains or severe bleeding call 999 ASAP

Alternative Services Available to Patients

Please use the links below.

NHS 111

For urgent medical advice.
By phone 111, or online, or 111 BSL Service (if you use BSL)

Extended Hours Clinics

We have extended hours Monday to Friday 6.30pm to 8.00pm. Monday and Thursday at Forrester Street Surgery and Tuesday, Wednesday and Friday at Little London Surgery. These are pre-booked appointments only. On a Saturday, we have clinics that run 9.00am to 5.00pm but these are for booked appointments only and not a walk in service. Please note that these appointments are usually with qualified Nurses or Health Care Assistants

Bank holiday – if you need to see a Clinician on a bank holiday Please call 01922 660721 to book an appointment. The phone line is covered 1.00pm to 6.30pm

Walsall Manor Urgent Care Centre

Manor Hospital, Moat Road, WS1 1UG, open 24 hours, 7 days a week. No appointment needed.

Pharmacy First

At your local chemist. Available to access self-care for minor ailments. Speak to your pharmacist for more information.